Privacy Policy

Effective Immediately

About This Policy

This Privacy Policy explains how Cairn Active collects, uses and protects information when customers visit our website, browse products or place orders through our online store.

Cairn Active is operated by MAHMAR ENTERPRISES (UK) LTD. We are responsible for managing this website and handling customer information in accordance with applicable data protection requirements.

Information We Collect

When you use our website, we may collect information such as your name, contact details, delivery information and order details.

We collect only the information needed to provide our products, process orders, communicate with customers and improve our services.

How We Use Information

Customer information may be used for the following purposes:

Processing and fulfilling orders
Providing customer support
Sending important order updates
Improving website experience and services

Payment And Order Information

When customers complete a purchase, certain information is required to process the order and arrange delivery.

Order information is retained for up to 7 years where required for business records and accounting purposes.

Website Usage Information

We may collect general website usage information through cookies and similar technologies to help maintain website functionality and understand how visitors use our pages.

Cookie information is generally stored for periods ranging from session duration to 12 months depending on the type of cookie used.

Data Storage And Protection

We take reasonable steps to keep customer information secure and limit access to authorised areas required for business operations.

Information is reviewed periodically and unnecessary customer records may be removed when no longer required.

Sharing Information

Customer information may be shared only with service providers required to complete business activities, such as delivery services, website providers and payment processing services.

We do not sell customer information to third parties.

Customer Choices And Requests

Customers may contact us to request access to their personal information, ask for corrections or request removal of information where applicable.

We aim to respond to privacy requests within 30 days of receiving a complete request.

Marketing Communications

If customers choose to receive updates from Cairn Active, they may unsubscribe at any time by following the available unsubscribe instructions or contacting us directly.

Requests to stop marketing communications are normally processed within 7 days.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Cairn Active
Operated by MAHMAR ENTERPRISES (UK) LTD

Email: help@cairnactives.shop

Telephone: +44 20 7123 4567